Cancellations Thanks for registering at Hopewell CPR Training. We know that emergencies
happen; therefore, our cancellation, return and Refund policies are in place to guide you.
Students may reschedule
registered courses for whatever reason, provided they give us 24 –hours
prior notice before the scheduled/registered class.
We offer No Refunds
for registered classes except for cancellations made by us.
If we cancel a class, all registered students will be notified via
phone, text or email prior to the class and offered a reschedule date. A
full refund will be given at the request of the student.
Please notify us
via email or phone if you’re unable to attend a scheduled class.
students to be early. Students who are more than 15 minutes late to a scheduled
class will be turned away and asked to reschedule.
classes are subject to availability
of seats and must be completed within 60 days of the original class
We charge $25
for the processing of any replacement card.
Course books are
mandatory, the American Heart Association requires that each student has a
course textbook before, during, and after the course certification for
reference use. Certification cards cannot be issued to students without a
book present in class.
Book prices are
fixed and any promotional code applies to classroom instructions only.
You have 5 calendar days to return a book item from the date you received
To be eligible for a return, your
book item must be unused and in the same condition and in the original packaging that you received it.
You can return the item in person
or be responsible for the cost of shipping.
Your item needs to have the
receipt or proof of purchase.
E-books and Online courses are NOT eligible for returns and refunds once the Key codes have been activated.
You may be allowed a refund on a
course textbook item for the registered
class. If you are eligible for a refund on the item you purchased, we will
process the refund within 5 working days. Once we receive your item, we will
inspect it and notify you that we have received your returned item. We will
immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we
will initiate a refund to your credit card (or original method of payment). You
will receive the credit within a certain amount of days, depending on your card
You will be responsible for paying
for your own shipping costs for returning your item. Shipping costs are
nonrefundable. If you receive a refund, the cost of return shipping will be
deducted from your refund.
If you have any questions on how
to return your item to us, please contact us.
Continuing Education credit units are available for the
California Board of Registered Nursing, Dental Board of California, California
Department of Public Health and California Emergency Medical Services
Authority. The CPR Lady offers CEUs to Certified Medical Assistants (CMA),
Certified Nursing Assistants (CNA), Home Health Aides (HHA), Certified Personal
Trainers (CPT) with American Council on Exercise (ACE), Aerobics and Fitness
Association of America (AFAA), National Academy of Sports Medicine (NASM),
National Council of Strength and Fitness (NCSF), and National Federation of
Professional Trainers (NFPT), Dentists (DDS or DMD), Dental Assistants (RDA),
Dental Hygienists (RDH), Emergency Medical Technicians (EMT), Paramedics
(Medic), Licensed Vocational Nurses (LVN), Psychiatric Technicians (Psych
Tech), Occupational Therapists (OT), Occupational Therapy Assistants (OTA), Pharmacists
(RPh), Pharmacy Technician (Ph Tech), Physician Assistants (PA), Physical
Therapists (PT), Physical Therapy Assistants (PTA), Respiratory Care
Practioners (RCP), Respiratory Therapists (RT), Registered Nurses (RN) and
Nurse Practioners (NP).
The American Heart Association strongly promotes knowledge
and proficiency in all AHA courses and has developed instructional materials
for this purpose. Use of these materials in an educational course does not
represent course sponsorship by the AHA. Any fees charged for such a course,
except for a portion of fees needed for AHA course materials, do not represent
income to the AHA.