You have 5 calendar days to return a book item from the date you received it.
To be eligible for a return, your book item must be unused and in the same condition and in the original packaging that you received it.
You can return the item in person or be responsible for the cost of shipping.
Your item needs to have the
receipt or proof of purchase.
E-books and Online courses are NOT eligible for returns and refunds once the Key codes have been activated.
You may be allowed a refund on a course textbook item for the registered class. If you are eligible for a refund on the item you purchased, we will process the refund within 5 working days. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.
Continuing Education credit units are available for the California Board of Registered Nursing, Dental Board of California, California Department of Public Health and California Emergency Medical Services Authority. The CPR Lady offers CEUs to Certified Medical Assistants (CMA), Certified Nursing Assistants (CNA), Home Health Aides (HHA), Certified Personal Trainers (CPT) with American Council on Exercise (ACE), Aerobics and Fitness Association of America (AFAA), National Academy of Sports Medicine (NASM), National Council of Strength and Fitness (NCSF), and National Federation of Professional Trainers (NFPT), Dentists (DDS or DMD), Dental Assistants (RDA), Dental Hygienists (RDH), Emergency Medical Technicians (EMT), Paramedics (Medic), Licensed Vocational Nurses (LVN), Psychiatric Technicians (Psych Tech), Occupational Therapists (OT), Occupational Therapy Assistants (OTA), Pharmacists (RPh), Pharmacy Technician (Ph Tech), Physician Assistants (PA), Physical Therapists (PT), Physical Therapy Assistants (PTA), Respiratory Care Practioners (RCP), Respiratory Therapists (RT), Registered Nurses (RN) and Nurse Practioners (NP).
The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.